We offer a fully digital check-in experience — no front desk needed. After your reservation is confirmed, you'll receive access to our guest app which has everything you need for arrival and your stay.

Check-in is from 3:00 PM. Check-out is by 11:00 AM.

We're dog-friendly! There's a $50 pet fee per stay, and a maximum of one pet per cabin. Please note that pets are not permitted in Cabin 4.

Yes — ESAs are welcome. Please note they are not classified as service animals under ADA guidelines, so our standard $50 pet fee applies. One pet per cabin maximum.

Yes, all cabins are equipped with both heating and air conditioning for year-round comfort.

We do not offer refunds for cancellations or changes to reservations. We recommend confirming your plans before booking.

We accept Visa, Mastercard, Apple Pay, Google Pay, debit cards, and cash.

Yes! The pool is heated to 85°F for most of the year. During snow days or severe weather, heating may be temporarily paused.

The pool is open daily from 8:00 AM – 8:00 PM.

The sauna and cold plunge are available daily from 7:00 AM – 8:00 PM.

Instructions and how-to videos are available in your digital guest app.

Pickleball hours are 9:00 AM until sundown. Please note the courts may be closed December through April due to snow — we recommend checking with us before booking if this is important to your stay.

Quiet hours are 10:00 PM – 8:00 AM in line with Riverside County ordinance. We ask all guests to be respectful of fellow guests and neighbors.

We have 16 parking spaces across two locations:

• Cabins 1–4: Park on Fern Valley Road (8 spaces)

• Cabins 5–11: Park on Tahquitz Road (8 spaces)

Please do not park on the street or block neighboring properties.

Our Tesla chargers are currently out of service. In the meantime, EV charging is available at the Brew Pub in town.

All cabins with kitchens are fully stocked with cookware, silverware, baking sheets, and essential kitchen tools. Basic spices (salt and pepper) are included. Food is not provided.

We provide fresh linens, towels, pool towels, shampoo, conditioner, body wash, paper towels, and toilet paper.

Yes — we've partnered with Pharos Gym to offer all guests complimentary access during their stay. You'll receive an entry code upon booking.

We don't currently have a backup generator, though installation is underway with completion expected in early 2026. Each cabin is stocked with flashlights in the meantime.

Yes, but please contact us for approval before booking three or more cabins.

We'd love to hear about your project! Please get in touch to discuss availability and details.